Debt collection success depends heavily on the ability to make contact with debtors. When phone numbers are outdated or incorrect, collectors waste valuable time and resources on dead ends.
The Cost of Bad Data
Industry studies show that up to 30% of phone numbers in collections portfolios are disconnected, reassigned, or otherwise invalid. Each failed contact attempt costs money in dialer time, agent wages, and opportunity cost.
How Phone Verification Helps
Professional phone verification services can:
Right Party Contact Improvement
With verified phone data, collectors see significant improvements in right party contact rates—often 40% or more. This translates directly to improved collection performance.
Compliance Benefits
Using verified phone data also helps ensure TCPA compliance by reducing calls to reassigned numbers and identifying cell phones that require different calling protocols.
Getting Started
If your collection portfolio suffers from low contact rates, phone verification services can provide immediate improvement. Contact us to learn more about our phone number lookup services.
